Compliance
The purpose of this service is to ensure that anyone wishing to submit a report anonymously can do so without the fear of retribution.
Everyone is encouraged to use the hotline service in cases where their anonymity is desired. Employees: Please follow the company standard practices for all reports or issues not requiring anonymity.
Reports may cover but are not limited to the following topics:
Please note that the information provided by you may be the basis of an internal and/or external investigation into the issue you are reporting and your anonymity will be protected to the extent possible by law by lighthouse. However, your identity may become known during the course of the investigation because of the information you have provided. Reports are submitted by Lighthouse to a company designee for investigation according to our company policies.
Lighthouse Service's toll free number and other methods of reporting are available 24 hours a day, 7 days a week for use by employees and staff.
** The COMPANY may record telephone conversations of calls from its central telephone system, including the content of any telephone conversations outside of this system and internal calls between extension users. The telephone call recording system in operation can record all incoming and outgoing telephone calls and recordings may be used for training purposes, to improve customer care, to support the investigation of complaints particularly those concerning allegations of aggression at work, for disciplinary purposes, and to provide evidence for any regulatory investigation.
35400 Bob Hope Drive Ste 204, Rancho Mirage, CA 92270
General/Information Line: (760) 932-2544
Administration: (760) 242-7777